Margaret Howell is a contemporary British clothing designer who has worked successfully in men’s and women’s clothing for over five decades. Today, Margaret Howell clothes are sold worldwide with 12 own shops in Europe, over 100 outlets in Japan and an established online business.

We are seeking a highly organised and motivated individual to oversee and coordinate the facilities operations across 8 retail shops, head office, and production location. The successful applicant will ensure all day-to-day maintenance needs are addressed efficiently, health & safety standards are met and contracts are cost-effective. This role will act as the first point of contact for facilities-related issues, coordinate ongoing projects, and provide regular reporting to the Head of Retail. This role will be based in central London with expected travel across all sites.

Location

The role will be based in central London with expected travel across the retail portfolio.

Hours

28 hours per week (option for working flexibly over 4 or 5 days)

Main Duties

FACILITIES MANAGEMENT:

- Serve as the primary point of contact for all facilities-related problems.

- Ensure ongoing facilities work is completed to standard.

- Overseeing utilities management, including logging meter readings and liaising with the sustainability team

- Review external planning permissions and liaise with third party service providers

- Responding quickly and efficiently to any issues or emergencies

- Confident communicator with excellent interpersonal skills

- Comfortable in a hands-on role and happy to get involved on the ground when needed

CONTRACTS AND COST MANAGEMENT:

- Review and renegotiate all existing contracts related to health & safety (H&S) maintenance and other facilities services, identifying opportunities to improve service quality and identify cost savings.

- Source and manage relationships with contractors and third-party service providers. 

OPERATIONS COORDINATION:

- Manage and track daily facilities operations, including maintenance requests, orders, and administrative tasks.

- Coordinate with shop teams, contractors, and third-party service providers to ensure work is completed on time and meets requirements.

- Support retail department with shop supplies 

INVOICING AND COST MANAGEMENT:

- Oversee and monitor invoices to ensure they are accurate, within budget, and sent to accounts for payment.

- Track budget, ensuring alignment with targets. 

REPORTING:

- Provide weekly updates and reports to the Head of Retail, outlining facilities work progress, issues, and cost-saving initiatives. 

HEALTH AND SAFETY:

- Monitor all H&S servicing across all locations, liaising with external contractors to arrange appointment, approve quotes and receive completion of work certifications

- Keep up to date with multiple external contracting businesses and have the flexibility to attend site last minute if needed 

Preferrable but not essential:

- Proactively identify and implement improvements to enhance shop operations.

- Have knowledge of health and safety procedures including fire panels, emergency lights testing, risk and fire risk assessments and be able to conduct annual audits across all shops

- Ability to conduct ad hoc repairs and installations. Feel confident using power tools. 

Examples of this include:

- Installing H&S signage

- Fixing a loose letter box

- Finding and setting light timers

Rewards

- A competitive salary starting from £30,000

- 5 weeks holiday plus bank holidays, increasing to 6 weeks with service

- Generous clothing allowance

- Significant staff discount

- Life insurance

- Contributory pension and salary exchange scheme

- Personal development grant

- Cycle to work scheme

- Birthday day off

- Volunteering day off

- Paid IVF Leave available for all employees, supporting both partners through their fertility journey

Applications will be considered as they are received. Candidates will be shortlisted based on how their skills and experience match our requirements as set out above.

We actively implement blind recruitment practices to eliminate bias and ensure a fair evaluation of candidates based on their skills, experience, and qualifications. We believe in creating a level playing field for all applicants, and our initiatives reflect our dedication to promoting diversity and inclusion in the workplace.