Margaret Howell is a contemporary British clothing designer who has worked successfully in men’s and women’s clothing for over five decades. Today, Margaret Howell clothes are sold worldwide with 12 of our own shops in Europe, over 100 outlets in Japan and an established online business.

We are now looking for a Shop Manager who will be responsible for the successful day to day running of one of our central London shops. The successful candidate will fulfil operational procedures and drive forward performance of the shop floor team to deliver exceptional customer service in line with the Margaret Howell experience and with the aim of building the customer base and brand.

AS A SHOP MANAGER WITH MARGARET HOWELL, YOU WILL:

- Lead and inspire team’s engagement with customers, helping develop a customer approach in a manner that is in keeping with the Margaret Howell ethos.

- Recruit when needed and provide training across the team to ensure consistency and the highest standard of service is always maintained

- Manage the stock operations in the shop, liaising with the merchandising team

- Be responsible for various reports, analysing and compiling data to feed back in the monthly meetings

- Manage the shop team and operations to ensure smooth running of the shop, by planning correct staffing levels, managing performance and following Company policies and H&S regulations

- Achieve store’s targets by identifying and maximising opportunities to achieve and surpass KPIs

THE SUCCESSFUL CANDIDATE SHOULD:

- Have an excellent attention to detail, communication, time management and organisational skills

- Be proactive and uses initiative to problem solve

- Have an interest in sustainability

- Proven experience in driving sales and profitability in-store

HOURS

Full time - 35 hours per week (open to flexible working)

REWARDS

- A competitive salary from £36,000 plus potential for bonus

- 5 weeks holiday plus bank holidays, increasing to 6 weeks with service

- Generous clothing allowance

- Significant staff discount

- Life insurance

- Contributory pension and salary exchange scheme

- Personal development grant

- Cycle to work scheme

- Birthday day off

- Volunteering day off

- Paid IVF Leave for both partners

Applications will be considered as they are received. Candidates will be shortlisted based on how their skills and experience match our requirements as set out above.

We actively implement blind recruitment practices to eliminate bias and ensure a fair evaluation of candidates based on their skills, experience, and qualifications. We believe in creating a level playing field for all applicants, and our initiatives reflect our dedication to promoting diversity and inclusion in the workplace.