Margaret Howell is a contemporary British clothing designer who has worked successfully in men’s and women’s clothing for over five decades. Today, Margaret Howell clothes are sold worldwide with 12 own shops in Europe, over 70 outlets in Japan and an established online business.

We are seeking experienced E‑commerce professionals to support a growing business that is continuing to evolve and scale its online presence. This role plays a key part in driving commercial performance, optimising the customer journey, and delivering a best‑in‑class digital experience.

Location

Fulham Road / Remote

Hours

Full-time - 35 hours, Monday - Friday (10 am to 6 pm)

Key Responsibilities

- Own and drive online trading performance, ensuring consistent revenue growth through proactive KPI monitoring and optimisation

- Ensure the website reflects the brand at all times, with accurate product pricing, content, imagery and timely updates

- Lead the e‑commerce platform roadmap, ensuring scalability, security and alignment with business objectives

- Identify and assess new technologies and initiatives to enhance the online experience and operational efficiency

- Analyse site performance and customer behaviour to generate actionable insights and recommendations

- Manage e‑commerce projects and site developments, delivering on time and within budget

- Work closely with internal teams and third‑party suppliers to deliver site enhancements and improvements

- Oversee site operations, governance and compliance, including fulfilment and returns performance

- Manage and support the E-commerce team to ensure day‑to‑day activity is well planned and executed

Role Requirements

- Proven experience in E‑commerce in Retail

- Proven experience working with Shopify

- Strong analytical skills with experience using web analytics and performance tools

- Ability to translate data into actionable insights and recommendations

- Demonstrable track record of driving online revenue growth and site performance

Rewards

- a competitive salary

- 5 weeks holiday plus bank holidays, increasing to 6 weeks with service

- generous clothing allowance

- significant staff discount

- life insurance

- contributory pension and salary exchange scheme

- personal development grant

- cycle to work scheme

- birthday day off

- volunteering day off

- paid IVF support for parents

- opportunity to request flexible working (27% of Head Office employees work Part Time Hours)

- menopause friendly

-enhanced paid maternity & paternity leave

We actively implement blind recruitment practices to eliminate bias and ensure a fair evaluation of candidates based on their skills, experience, and qualifications. We believe in creating a level playing field for all applicants, and our initiatives reflect our dedication to promoting diversity and inclusion in the workplace.

Applications will be considered as they are received. Candidates will be shortlisted based on how their skills and experience match our requirements as set out above.